Last updated 3 October 2026
These terms govern your use of TorqueHQ, a workshop invoicing and reminders platform operated by AutoVibe ("we", "us"). By creating or using a workshop account, you agree to these terms.
TorqueHQ provides invoicing, customer/vehicle records, SMS and email reminders, online booking, and optional integrations (vehicle lookups via CarJam, calendar sync via Google, accounting sync via Xero) to vehicle workshops. Plans, limits and pricing are described on our Pricing page.
You're responsible for the accuracy of data you enter (including customer and vehicle details) and for keeping your account credentials secure. You must be lawfully entitled to collect and store the customer data you add to the platform.
You agree not to use TorqueHQ to send unsolicited or unlawful SMS/email communications, to store data you aren't entitled to hold, or to attempt to access another workshop's data or disrupt the service.
Optional integrations (Xero, Google Calendar, CarJam) are provided by connecting your own third-party account via OAuth or API key. We are not responsible for the availability or accuracy of these third-party services; your use of them is also subject to that provider's own terms.
TorqueHQ helps you generate invoices and, where connected, push draft records to your Xero organisation. You remain responsible for reviewing, authorising and filing invoices correctly for GST/tax purposes — records pushed to Xero are created as drafts specifically so you or your accountant can review them before they're finalised.
Plans are billed on the cycle agreed when your account is set up, with no lock-in contract. You can change plans or cancel at any time by emailing info@autovibe.co.nz.
We aim for high availability by hosting on Cloudflare's global network, but we don't guarantee uninterrupted access and aren't liable for losses arising from downtime, third-party service outages, or data entry errors.
To the maximum extent permitted by law, our liability for any claim relating to the service is limited to the fees you've paid us in the three months preceding the claim.
We may update these terms as the product evolves. Continued use after an update means you accept the revised terms.
Questions about these terms: info@autovibe.co.nz